FAQ


Shipping

DOMESTIC

We ship all over the United States — and estimate to package and ship your product within 3-5 business days. If there are any extenuating circumstances, you will be notified in advance.

INTERNATIONAL

At this time, we do not offer international shipping. However, if you have a strong interest, we are willing to work something out within reason!

Fabric materials

WHAT MATERIAL IS MY BOWTIE MADE FROM?

Great question. Every fabric varies. We put the material type on your packaging card for your knowledge. However, some of the fabrics we purchase do not come with a tag indicating the material, so we cannot always give you an exact percentage (if it’s a blend) or material label. If there are any concerns pertaining material, contact us.

HOW DO I TAKE CARE OF MY BOWTIE?

It’s much easier than you think! Since all the fabrics originate from shirts, aprons, or the occasional curtain, they’re not delicate fabrics. This makes it super simple to take care of it.

WHOOPS! I GOT A STAIN OR SOMETHING ON IT… CAN I WASH IT?

Yup! With most fabrics being cotton or polyester (blend), you can treat it just like any other shirt you have in your closet. The metal adjuster and strap shouldn’t be an issue either — it’s similar to a zipper! In short, wash it!

CAN I IRON MY BOWTIE?

Usually, after a bowtie has been tied, you might have to iron the knot wrinkles out. This is a quick task, especially with the steam function. *Note, we recommend you gently iron over the black strip adjuster fabric with the numbers. We don’t recommend ironing it extensively or ironing directly on top of it. Instead, flip it over and iron on your bowtie fabric!

Sizing

HOW DO I CHANGE THE SIZE?

All bowties are fitted for necksizes between 13.5 - 17 inches. Our bowtie adjuster is very simple. Take a fabric tape measure (or a piece of string + line up on a ruler) and measure your neck to get your neck size. Once you know the number, say, 15 inches, you’ll take the hook of the adjuster and lock it into the hole that says “15.”

*Note: You don’t have to be strict with the hook measurements! If you need a little more room to tie it, feel free to make it longer. That’s the benefit of the hook system.

WHAT IF MY NECK IS TOO SMALL/BIG FOR YOUR STANDARD BOWTIE?

This is a valid concern, and we really want to help you! Since all of our bowties online are pre-made, the majority of the fabric is gone. On the off chance we have enough scraps of the pattern, we can make a custom one (but sadly, that’s rare…).

We think you’d benefit from our YOUR HOMETOWN program so we can make the appropriate size for you. We apologize for any inconvenience!

I HAVE A KID WHO LOVES BOWTIES… WHERE ARE THE KID SIZES?

At this time, we do not have kids sizes or bowties. We are exploring this option further and will notify you if we decide to launch a kids section.

In the meantime, you can always get a custom bowtie with the YOUR HOMETOWN program and we can definitely make a kids size just for you — it’s a great way to get a custom bowtie for your little one while we make plans for kids sizes.

WAIT, WILL YOU DO DOG BOWTIES, TOO?

This is another request we’ve gotten before! The dog bowties would be a lot more challenging (hey, we take on any challenge!) and require designing a special method of attaching it to the collar. It’s not impossible, but a large investment of time and materials.

However, if you’re REALLY interested in it, contact us. If there’s evidence of a lot of interest, we’ll take the steps toward this expansion!

Any other questions?

Say hello! We’re always available to hear from you and see what we can do to answer any questions you have.